In this policy, “personal information” means any information by which you can be identified or contacted, such as your name (first and last or company), address (city, state, zip), email address, telephone number, etc.
What Information We Collect
We collect a variety of types of information. Examples include:
- Contact information, such as your name, company name, address, phone number, or email address;
- Demographic information, which may include birthdate if you provide it, ZIP code, and other information about you;
- Location information of your device that you use with our mobile application, if your device settings allow us to collect location information; and
- Device and browser information (Google Analytics tracking), including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, device and browser settings and information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use.
How We Use Your Information
We may collect and use your information to provide you products, to respond to your comments, questions or complaints, determine your satisfaction with service, to personalize your experiences, and, if you’ve asked us to, send you marketing communications, and other information you have chosen to receive regarding our products, services, or special events.
How We Share Your Information
To best serve you, we may share your personal information with service providers that provide support services to us that help us administer operations. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, detect and protect you or us from fraud or theft, manage information security or bring legal action to protect your rights or the rights of us or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.
We will never knowingly request or collect personal information from any person under 18 years of age without prior verifiable parental consent. If you are under 18 years old, please do not provide your information on our website.
Updates to This Policy
We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.
Vortex Software Consulting – 61 N Main St, Canandaigua, NY 14424